Level 2 NVQ Diploma in Housekeeping

Qualification Ref: 500/9488/9

Course Offer

  • The Course is available through electronic learning.
  • The average course is 12-15 Months; however your own length of learning will be individually agreed.
  • The maximum number of workplace visits will be one visit per calendar month.
  • There will be an individually agreed programme of on and off the job learning.

Achievement

To achieve learners must complete a minimum of 37 credits.

  1. 9 credits from GROUP A – MANDATORY UNITS
  2. 28 Credits from GROUP B – HOUSEKEEPING OPTIONAL UNITS
  UNIT TITLE CREDIT VALUE PLEASE TICK
GROUP A – MANDATORY UNITS
  Maintain a safe, hygienic and secure working environment 3  
  Work effectively as part of a hospitality team 3  
  Maintain a safe, hygienic and secure working environment 3  
GROUP B – HOUSEKEEPING OPTIONAL UNITS
  Collect linen and make beds 3  
  Clean windows from the inside 2  
  Use of different chemicals and equipment in housekeeping 4  
  Maintain housekeeping supplies 3  
  Clean, maintain and protects hard floors (Asset Skills) 4  
  Clean and maintain soft floors and furnishings (Asset Skills) 4  
  Providing a linen service 3  
  Carry out periodic room servicing and deep cleaning 3  
  Give customers a positive impression of self and your organisation (ICS) 5  
  Give customers across a language divide (ICS) 8  
  Maintain customer service through effective handover (ICS) 4  
  Employment rights & responsibilities in the hospitality, leisure, travel and tourism sector 2  

For more information about studying for work based learning in , contact Jude Ingram on 01507 601122 and Wesley Everton on 01754 610197 or email us with your enquiry.

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