Level 2 NVQ Diploma in Food and Beverage Service

Qualification Ref: 500/9544/4

Course Offer

  • The Course is available through electronic learning.
  • The average course is 12-15 Months; however your own length of learning will be individually agreed.
  • The maximum number of workplace visits will be one visit per calendar month.
  • There will be an individually agreed programme of on and off the job learning.

Achievement

To achieve learners must complete a minimum of 37 credits

  1. 15 credits from GROUP A – MANDATORY UNITS
  2. A minimum of 3 credits from GROUP B – FOOD SERVICE OPTIONAL UNITS
  3. A minimum of 3 credits from GROUP C – OPTIONAL UNITS
  4. The remaining 16 credits can come from either Section B,C or D
  UNIT TITLE CREDIT VALUE PLEASE TICK
GROUP A – MANDATORY UNITS
  Maintain a safe, hygienic and secure working environment 3  
  Work effectively as part of a hospitality team 3  
  Give customers a positive impression of self and your organisation (ICS) 5  
  Maintain food safety when storing, holding and serving food 4  
GROUP B – FOOD SERVICE OPTIONAL UNITS
  Provide a counter and takeaway service 3  
  Serve food at the table 4  
  Provide a silver service 6  
  Provide a buffet and carvery service 4  
GROUP C – BEVERAGE SERVICE OPTIONAL UNITS  
  Serve alcoholic and soft drinks 5  
  Prepare and serve cocktails 5  
  Prepare and serve wines 5  
  Prepare and serve dispensed and instant hot drinks 3  
  Prepare and serve hot drinks using specialist equipment 4  
GROUP D OPTIONAL UNITS  
  Prepare and clear areas for counter and takeaway service 3  
  Prepare and clear areas for table service 4  
  Prepare and clear the bar areas 4  
  Maintain cellars and kegs 3  
  Clean drinks dispense lines 3  
  Receive, store and issue drinks stock 3  
  Resolve customer service problems (ICS) 6  
  Promote additional services or products to customers (ICS) 6  
  Deal with customers across a language divide (ICS) 8  
  Maintain customer service through effective handover (ICS) 4  
  Maintain and deal with payments 4  
  Employment rights & responsibilities in the hospitality, leisure, travel and tourism 2  

For more information about studying for work based learning in , contact Jude Ingram on 01507 601122 and Wesley Everton on 01754 610197 or email us with your enquiry.

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